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Here, we provide a step-by-step solution for that error. Contact us for remote assistant"> </div> <div itemtype="https://schema.org/ItemList"> <p>If you receive an error message <strong>"unable to connect to Trend Micro"</strong> software has failed while trying to launch it on your system, then read the quick, simple steps given below to fix it.</p> <ul class="list" itemprop="itemListOrder" href="https://schema.org/ItemListOrderAscending"> <meta itemprop="numberOfItems" content="22" /> <div itemprop="itemListElement" itemscope itemtype="https://schema.org/ListItem"> <meta itemprop="position" content="1" /> <div itemprop="item" itemscope itemtype="https://schema.org/thing"> <li itemprop="name"><strong>Step 1:</strong>First, check the <strong>Internet Explorer’s Proxy Settings.</strong></li></div></div> <div itemprop="itemListElement" itemscope itemtype="https://schema.org/ListItem"> <meta itemprop="position" content="2" /> <div itemprop="item" itemscope itemtype="https://schema.org/thing"> <li itemprop="name"><strong>Step 2:</strong>To do it, launch the <strong>Internet Properties</strong> application on your Windows system.</li></div></div> <div itemprop="itemListElement" itemscope itemtype="https://schema.org/ListItem"> <meta itemprop="position" content="3" /> <div itemprop="item" itemscope itemtype="https://schema.org/thing"> <li itemprop="name"><strong>Step 3:</strong>Locate and click the <strong>Connections</strong> tab.</li></div></div> <div itemprop="itemListElement" itemscope itemtype="https://schema.org/ListItem"> <meta itemprop="position" content="4" /> <div itemprop="item" itemscope itemtype="https://schema.org/thing"> <li itemprop="name"><strong>Step 4:</strong>Click the <strong>LAN Settings</strong> button.</li></div></div> <div itemprop="itemListElement" itemscope itemtype="https://schema.org/ListItem"> <meta itemprop="position" content="5" /> <div itemprop="item" itemscope itemtype="https://schema.org/thing"> <li itemprop="name"><strong>Step 5:</strong>Locate the <strong>Proxy Server</strong> section.</li></div></div> <div itemprop="itemListElement" itemscope itemtype="https://schema.org/ListItem"> <meta itemprop="position" content="6" /> <div itemprop="item" itemscope itemtype="https://schema.org/thing"> <li itemprop="name"><strong>Step 6:</strong>Check if the <strong>Use a proxy server for your LAN</strong> option is enabled.</li></div></div> <div itemprop="itemListElement" itemscope itemtype="https://schema.org/ListItem"> <meta itemprop="position" content="7" /> <div itemprop="item" itemscope itemtype="https://schema.org/thing"> <li itemprop="name"><strong>Step 7:</strong>Now, note down the value displayed in the Address field.</li></div></div> <div itemprop="itemListElement" itemscope itemtype="https://schema.org/ListItem"> <meta itemprop="position" content="8" /> <div itemprop="item" itemscope itemtype="https://schema.org/thing"> <li itemprop="name"><strong>Step 8:</strong>After that, disable the <strong>Use a proxy server for your LAN</strong> option by unticking the checkbox beside it.</li></div></div> <div itemprop="itemListElement" itemscope itemtype="https://schema.org/ListItem"> <meta itemprop="position" content="9" /> <div itemprop="item" itemscope itemtype="https://schema.org/thing"> <li itemprop="name"><strong>Step 9:</strong>Click <strong>OK --> Apply --> OK.</strong></li></div></div> <div itemprop="itemListElement" itemscope itemtype="https://schema.org/ListItem"> <meta itemprop="position" content="10" /> <div itemprop="item" itemscope itemtype="https://schema.org/thing"> <li itemprop="name"><strong>Step 10:</strong>Now, try to launch the <strong>Trend Micro software</strong> on your system.</li></div></div> <div itemprop="itemListElement" itemscope itemtype="https://schema.org/ListItem"> <meta itemprop="position" content="11" /> <div itemprop="item" itemscope itemtype="https://schema.org/thing"> <li itemprop="name"><strong>Step 11:</strong>If it launches successfully, then the issue is resolved.</li></div></div> <div itemprop="itemListElement" itemscope itemtype="https://schema.org/ListItem"> <meta itemprop="position" content="12" /> <div itemprop="item" itemscope itemtype="https://schema.org/thing"> <li itemprop="name"><strong>Step 12:</strong>If not, change the <strong>DNS server address</strong> to resolve this issue.</li></div></div> <div itemprop="itemListElement" itemscope itemtype="https://schema.org/ListItem"> <meta itemprop="position" content="13" /> <div itemprop="item" itemscope itemtype="https://schema.org/thing"> <li itemprop="name"><strong>Step 13:</strong>To change the DNS server address, open the <strong>Network Connection Window</strong> application.</li></div></div> <div itemprop="itemListElement" itemscope itemtype="https://schema.org/ListItem"> <meta itemprop="position" content="14" /> <div itemprop="item" itemscope itemtype="https://schema.org/thing"> <li itemprop="name"><strong>Step 14:</strong>Locate and right-click on the <strong>Local Area Connection</strong> option.</li></div></div> <div itemprop="itemListElement" itemscope itemtype="https://schema.org/ListItem"> <meta itemprop="position" content="15" /> <div itemprop="item" itemscope itemtype="https://schema.org/thing"> <li itemprop="name"><strong>Step 15:</strong>Choose the <strong>Properties</strong> option.</li></div></div> <div itemprop="itemListElement" itemscope itemtype="https://schema.org/ListItem"> <meta itemprop="position" content="16" /> <div itemprop="item" itemscope itemtype="https://schema.org/thing"> <li itemprop="name"><strong>Step 16:</strong>Click <strong>Internet Protocol Version 4 (TCP/IPv4) --> Properties.</strong></li></div></div> <div itemprop="itemListElement" itemscope itemtype="https://schema.org/ListItem"> <meta itemprop="position" content="17" /> <div itemprop="item" itemscope itemtype="https://schema.org/thing"> <li itemprop="name"><strong>Step 17:</strong>Make sure that the values in the <strong>Preferred DNS server and Alternate DNS server </strong>fields are <strong>85.255.xxx.xxx.</strong></li></div></div> <div itemprop="itemListElement" itemscope itemtype="https://schema.org/ListItem"> <meta itemprop="position" content="18" /> <div itemprop="item" itemscope itemtype="https://schema.org/thing"> <li itemprop="name"><strong>Step 18:</strong>If yes, enable the <strong>Obtain DNS server address automatically</strong> option and click the <strong>OK</strong> button.</li></div></div> <div itemprop="itemListElement" itemscope itemtype="https://schema.org/ListItem"> <meta itemprop="position" content="19" /> <div itemprop="item" itemscope itemtype="https://schema.org/thing"> <li itemprop="name"><strong>Step 19:</strong>Exit from the <strong>Network Connection</strong> window.</li></div></div> <div itemprop="itemListElement" itemscope itemtype="https://schema.org/ListItem"> <meta itemprop="position" content="20" /> <div itemprop="item" itemscope itemtype="https://schema.org/thing"> <li itemprop="name"><strong>Step 20:</strong>Now, launch the <strong>Trend Micro software</strong> on your system.</li></div></div> <div itemprop="itemListElement" itemscope itemtype="https://schema.org/ListItem"> <meta itemprop="position" content="21" /> <div itemprop="item" itemscope itemtype="https://schema.org/thing"> <li itemprop="name"><strong>Step 21:</strong>If the issue persists, then uninstall or remove the third-party security software that causing the issue.</li></div></div> <div itemprop="itemListElement" itemscope itemtype="https://schema.org/ListItem"> <meta itemprop="position" content="22" /> <div itemprop="item" itemscope itemtype="https://schema.org/thing"> <li itemprop="name"><strong>Step 22:</strong>To get more remote assistance in resolving this unable to connect to Trend Micro issue, click the Call button available on this screen.</li></div></div> </ul> </div> </div> </div> </div> <footer> <div class="footer"> <div class="widget"> <div class="container"> <div class="row"> <div class="col-md-5 col-sm-12"> <p 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