Install Trend Micro Diagnostic Tool

Install Trend Micro Diagnostic Tool
  • Step 1:After uninstalling the Trend Micro program from your computer, some of its trace files will be present. To remove those files install Trend Micro diagnostic tool kit.
  • Step 2:Due to the presence of the Trend Micro program’s remnants, you cannot install any other antivirus software on the computer.
  • Step 3:Make sure to remove the Trend Micro program completely from the computer.
  • Step 4: It is better to use the Trend Micro program removal tool like Trend Micro Diagnostic Toolkit. This will help to remove the Trend Micro program entirely from the computer.
  • Step 5: Trend Micro Diagnostic Toolkit is an uninstaller tool and it is used when you unable to uninstall the Trend Micro program using the manual uninstall method.
  • Step 6:The instructions to uninstall the Trend Micro program using the Trend Micro Diagnostic Toolkit on your Windows computer are mentioned on this web page for your reference.
  • Step 7:Download the Trend Micro program from its official website. The downloaded file is saved as a Zip file in the Downloads folderto install Trend Micro diagnostic tool.
  • Step 8:Once you open the saved file, the file name will be changed from TrendMicroDTK.zip to TrendMicroDTK.bat.
  • Step 9:Click the TrendMicroDTK.bat file to launch the main interface of the Trend Micro Diagnostic Toolkit on the Windows computer.
  • Step 10:Now, the User Account Control dialog box prompts on the screen. To proceed with the further steps, select the Yes option.
  • Step 11:As soon as you install Trend Micro Diagnostic Toolkit dialog window opens, go to the Uninstall tab and click the Uninstall Software button.
  • Step 12:Now, the ‘Do you really want to remove the security software from this computer?’ prompt message appears on the screen.
  • Step 13:Select the Yes option in the Trend Micro Diagnostic Toolkit dialog box.
  • Step 14:The serial number of the Trend Micro program will appear on the screen.
  • Step 15:If needed, copy it if you want to re-install the Trend Micro program on the Windows computer.
  • Step 16:Select or deselect the checkbox next to the ‘I copies my serial number’ option.
  • Step 17:Click the Uninstall button followed by the Yes button.
  • Step 18:This will uninstall the Trend Micro program from the Windows computer.
  • Step 19:Finally, restart the Windows computer.
  • Step 20:You can also disable and enable the Trend Micro program using the tool kit if you have install Trend Micro Diagnostic Tool application.
  • Step 21:To disable the Trend Micro program, click the Stop all components button in the Trend Micro Diagnostic Toolkit dialog window.
  • Step 22:To enable the Trend Micro program, click the Start all components button in the dialog window if you install Trend Micro diagnostic tool.