Pc Matic Troubleshooting

Pc Matic Troubleshooting

PC Matic antivirus software can protect your device from various malware, Viruses, Trojans, Worms, etc. It is compatible with all the latest Operating Systems and devices. It is designed for Windows as well as the mobile ecosystem (Android and iOS devices). Though PC Matic Antivirus provides many features and functionalities to the end-user, errors can occur without any prior notification. In this article, we have provided certain PC Matic troubleshooting methods that can solve the PC Matic Antivirus malfunction issue.

Pc Matic Troubleshooting

Method 1 - Update The Antivirus Software:

If you haven’t updated the PC Matic Antivirus software for a long time, then there are chances for the Antivirus malfunction. So, as quickly as possible, update the antivirus program to its latest version.

  • Step 1:Connect your Computer to a reliable Internet connection.
  • Step 2:On your Windows computer, press Windows + R to launch the Run dialog box.
  • Step 3:In the search box, type Settings.
  • Step 4:In the settings window, navigate to the Update and Security section.
  • Step 5:Navigate to the program tab, where you will find your PC Matic Antivirus software.
  • Step 6:If you see the message Update is available, update the software by clicking on the Update option.
  • Step 7:Once the update is over, restart your system.

Method 2 - Updating The Windows Os:

Sometimes, The Pc Matic Troubleshooting errors can be solved by updating the Windows OS to its latest version.

  • Step 1:Click the Start menu.
  • Step 2:Go to Settings > Update & Security > Windows Update.
  • Step 3:If you want to check the updates, then select Check for updates.
  • Step 4:Click on the Install Updates option.
  • Step 5:The Windows will start updating to the latest OS version available for your PC.
  • Step 6:Once the update is done, check whether the antivirus software is working well.
Pc Matic Troubleshooting

Method 3 - Reinstall The Graphics Driver:

If the antivirus malfunction is related to a bad graphics driver, then follow the below steps.

  • Step 1:Open Device Manager and locate the Graphics Driver menu.
  • Step 2:Right-click on video card driver and then click on the uninstall button.
  • Step 3:Finally, restart your computer.
Pc Matic Troubleshooting

Method 4 - Reinstall The Pc Matic Software:

  • Step 1:On your computer system, go to the Control Panel window.
  • Step 2:Tap on the Programs and Features option.
  • Step 3:Locate the PC Matic Antivirus software program and click on it.
  • Step 4:Click the Uninstall option.
  • Step 5:Once the uninstall process is over, restart your system.
  • Step 6:After restarting your system, you have to reinstall the PC Matic Antivirus software on your computer.
  • Step 7:Make sure that you Install the PC Matic Antivirus software from the official website.
  • Step 8:After the successful installation, restart your system and check whether the issue is resolved or not.

Method 5 - Repair The Antivirus Software:

Repairing the antivirus software is one of the great initiatives one should take to fix the issue.

  • Step 1:On the Control Panel screen, click on the Programs and Features section.
  • Step 2:Scroll down the page and click on PC Matic Antivirus software.
  • Step 3:On the drop-down menu, click on the Repair option to initiate the repairing process.
  • Step 4:Once the repair is done, reboot the system.
  • Step 5:Check whether the problem persists or is gone.

Method 6 - Make Use Of The Windows System File Checker:

System File Checker tool on the Windows OS allows you to check and fix the error.

  • Step 1:Click the Windows icon and type cmd.
  • Step 2:Right-click on it and select Run as administrator.
  • Step 3:On the Command Prompt window, type the command sfc /scannow and hit Enter.
  • Step 4:Once the scan gets completed, reboot your system.
  • Step 5:Now check whether the PC Matic Antivirus program works fine without displaying any error message on your screen.

Method 7 - Remove The Junk Files From Your Browser:

  • Step 1:If you do a lot of surfing on your system, then there is a possibility for your computer to gather unwanted files from the web browser.
  • Step 2:So, it is always advisable to clean the junk files on a regular basis.
  • Step 3:This step will indeed help your system to maintain its performance in the long run.

Hopefully, the above-given methods are sufficient to fix any PC Matic Troubleshooting. If you still have any queries, call our customer care executive to solve the issue.