Norton Antivirus is a well-known software to protect computers from malware such as viruses, spyware, ransomware, Trojans, worms, and phishing emails. When this software is failed to protect your computer from potential threats, you can try a troubleshooting process to remove and reinstall it. To make it simple, Norton provides the Norton Remove and Reinstall Tool (NRnR). Using this tool, you can either remove the current Norton product and reinstall the latest version or remove all the Norton products completely from your device.
To know how to use the Norton Remove and Reinstall tool on your Windows computer, keep reading the instructions given below.
Step 1:On your Windows computer, close all the running programs and open the default browser after ensuring that you have a stable Internet connection.
Step 2:Visit the official Norton site and sign in to your Norton account.
Step 3:Search for the Norton Remove and Reinstall Tool and click the Download button.
Step 4:Now, the installer file will be downloaded on your computer.
Step 5:Press the Ctrl + J shortcut keys to open the Downloads folder on your browser. Check if the tool has been downloaded.
Step 6:It is recommended to uninstall Norton Family or Norton Secure VPN before running the NRnR Tool.
Step 7:In the Downloads folder on your browser, double-click the NRnR icon to launch the tool.
Step 8:If the User Account Control prompt appears, click the Yes button to allow the app to make changes to your computer.
Step 9:In the Norton Remove and Reinstall Tool, agree to the EULA by clicking the Agree button.
Step 10:Next, click the Remove & Reinstall button to remove your Norton product from the computer.
Step 11:Click Continue or Remove to confirm your action.
Step 12:If prompted, click the Restart Now button to reboot your computer.
Step 13:Once the computer restarts, carry out the on-screen instructions and reinstall the Norton product.
Step 14:You have now seen how to download and run the Norton Remove and Reinstall Tool.