Are you getting the Norton antivirus error 662 on your Windows computer? This runtime error can happen when the Norton antivirus fails or crashes while running. Make sure that you have removed the previously installed antivirus programs before running Norton. If two antivirus programs run simultaneously on your computer, you might end up in trouble. If the problem is with the Norton installation, keep reading the instructions given below to fix the Norton antivirus error 662
Solution 1: Close conflicting programs using Task Manager
Step 1:On your Windows computer, open the Task Manager by pressing the Ctrl + Alt + Del shortcut keys.
Step 2:In the Task Manager window, jump to the Processes tab.
Step 3:Select each program that is running on your computer and click End Task.
Step 4:You will see the error message each time you end the conflicting process.
Step 5:Once you have identified the conflicting program, remove it from your computer using the Settings app or the Control Panel.
Solution 2: Uninstall and reinstall Norton antivirus
This is an effective way to fix the Norton Antivirus error 662. You can quickly remove and reinstall the program using the Norton Remove and Reinstall Tool (NRnR tool). Continue reading the steps below to know how to download and run the tool.
Step 1:On your computer, close all the running programs.
Step 2:Launch the default browser and go to the official Norton site.
Step 3:If prompted, sign in to your Norton account.
Step 4:Search for the Norton Remove and Reinstall tool.
Step 5:Click Download and wait until the tool gets downloaded.
Step 6:Run the downloaded tool by double-clicking the NRnR icon.
Step 7:Click Yes if the device prompts for User Account Control.
Step 8:Click the Agree button in the Norton window.
Step 9:Click the Remove & Reinstall button and wait until the process is completed.
Step 10:If prompted, click Continue to confirm your action.
Step 11:Once the removal process is completed, click the Restart Now button.
Step 12:After restarting your computer, the My Norton install window appears.
Step 13:Click the Install button and enter your Norton login credentials if prompted.
Step 14:After reinstalling the Norton Antivirus, reproduce the error and check if the problem is resolved.
If you are getting the Norton Antivirus error 662 again, contact us for assistance in resolving it.