The Norton Antivirus software is one of the powerful Antivirus or antimalware software that protects your PC. It helps you detect and remove harmful software from the PC and makes your device perform smoothly. Norton Antivirus prevents your system from getting attacked by unexpected viruses. The Norton Antivirus Error 104 is caused due to improper installation of software, using an outdated version of the software, or any other security software. It is one of the common errors and can be fixed using simple steps. Let us see how to fix the Norton Antivirus Error 104.
Steps to fix Norton Antivirus Error 104
Restart the PC
Step 1: The first step you’ll have to take when the Norton Antivirus Error 104 occurs is to restart the PC.
Step 2: Close all the programs that’re running in the background.
Step 3: Now open the Start menu by right-clicking on the Windows icon. Locate and select the Restart option.
Step 4: Check whether the error 104 persists after the PC resumes.
Uninstall and reinstall Norton Antivirus software
In case the error persists even after restarting the PC, then try uninstalling the software and reinstalling it. Error 104 may occur due to improper installation of Norton Antivirus software.
Step 1: Make sure that your PC is connected to the Internet and go to the official web page of Norton.
Step 2: Search and locate the Norton Remove and Reinstall tool.
Step 3: Click Download next to the Norton Remove and Reinstall tool and make sure that you download the software that supports your OS.
Step 4: Locate the software from the Downloads page and double-click on the NRnR icon to install the software.
Step 5: Click on the Install option after accepting the terms and conditions.
Step 6: Wait until your OS detects the removal tool on your computer.
Step 7: Click the Remove and Reinstall button on the tool and select Continue.
Step 8: Wait until the removal process gets completed and click on the Restart option.
Step 9: Now, the computer prompts you to select Install after the PC resumes.
Step 10: Click Install and provide the required details, such as Norton account login credentials.
Step 11: Wait until the Welcome to Norton page pops up on the desktop.
Step 12: Now, make sure that the Norton Antivirus error 104 is fixed on the PC.