Norton Antivirus is an excellent software to protect your device from various threats such as malware, viruses, spyware, trojan, and ransomware. If you are facing issues with Norton Antivirus on Windows 10, keep reading the instructions given below.
Case 1: If Norton antivirus is not working after Windows 10 update
Step 1:First, close all the running programs and restart your computer.
Step 2:Download the Norton Remove and Reinstall Tool from the official Norton site.
Step 3:Run the downloaded tool to remove all the Norton products installed on your computer.
Step 4:If prompted, click Continue or Remove to confirm your action and restart your computer.
Step 5:After restarting your computer, revisit the official Norton site and download a compatible version of Antivirus software for your OS to resolve the problem.
Case 2: Norton Antivirus installation problem on Windows 10
Step 1:Make sure that you have a Norton account first before downloading any Norton product.
Step 2:Visit the official Norton site and click the Sign In button.
Step 3:Select the Create a new account link and complete the sign-up process.
Step 4:Click Download Norton in the Get Started window.
Step 5:If you wish to install a new product that is not registered yet, click on Enter a Product Key.
Step 6:Select Agree & Download and wait until the software is downloaded.
Step 7:Next, open the Downloads folder on your browser by pressing the Ctrl + J shortcut keys.
Step 8:Locate and double-click the downloaded file in the Downloads folder to run the installation.
Step 9:If the User Account Control window prompts, click Continue or Yes to allow the app to make changes to your computer.
Step 10:Carry out the on-screen prompts and complete the installation.
Step 11:If you have downloaded a paid subscription pack, activate the product to avail the features included in the downloaded software.
Step 12:If you still have Norton Antivirus issues in Windows 10, click the Call button on this page to contact our technical support team for remote assistance.