Norton is one of the most-used and trusted antivirus software that is designed to protect your computer and smartphones from all kinds of viruses, malware, and spyware. It is easy to use. However, while using the Norton antivirus software on the computer, users may encounter an error code. If you’re encountering the Norton antivirus error 3039 on your Windows computer, try the simple troubleshooting methods given below.
The Norton antivirus error 3039 indicates the runtime error. Usually, the runtime error occurs when the program file crashes or fails to respond. This error is displayed on the screen as follows, 3039, 1 or 3039, 65559.
Now, let’s see how to resolve the Norton antivirus error 3039, 1 or 3039, 65559.
Error: 3039, 1
If this error code is displayed on the screen while running the Norton antivirus software on your computer, try the simple steps given below to clear it.
Step 1: Restarting the computer
Restarting the computer is the simplest and easiest way to fix the error code 3039, 1 or 3039, 65559.
Step 1:Initially, close all the programs currently running on your computer.
Step 2:Now, go to the Start menu and click on the Power button.
Step 3:From the list of options, select the Restart option.
Step 4:After your Windows computer restarts, run the Norton antivirus software and check whether the error code 3039,1 is fixed.
Step 5:If not, perform the next method given below.
Step 2: Re-install the Norton antivirus software
If the restart process doesn’t resolve the error, then re-install the Norton antivirus software using the Norton Remove and Re-install tool.
Step 1:Initially, download the Norton Remove and Re-install tool from Norton’s official support page and run the setup file.
Step 2:Accept the license agreement of the software by clicking the Agree button.
Step 3:When displayed, click the Remove & Re-install button followed by Remove > Continue. Once the Norton antivirus software is uninstalled, you’ll be prompted to reboot your computer. Click on the Restart Now button displayed on the screen to reboot the computer.
Step 4:After your computer restarts, re-install the Norton antivirus software on your computer by following the on-screen prompts.
Error: 3039, 65559
To clear the Norton antivirus error 3039, 65559, first, re-install the Norton software on your computer using the Norton Remove & Re-install tool. To re-install the software, refer to the instructions given above. If the re-install process doesn’t resolve the issue, remove unwanted applications from your computer using the Norton Power Eraser tool. The following instructions explain the same.
Step 5:Initially, make sure that you have downloaded the Norton Power Eraser tool file from Norton’s official page.
Step 6:Now, run the tool.
Step 7:If prompted, click on the Agree button.
Step 8:Select the Unwanted Application Scan option and click Run Now.
Step 9:Now, the Norton Power Eraser tool will start to scan your computer for unwanted applications.
Step 10:Once the scanning gets completed, the detected unwanted applications will be displayed on the screen.
Step 11:To delete the unwanted applications, click on the Uninstall button.
Step 12 :Restart your computer if prompted.
To know more about how to fix the Norton antivirus error 3039, contact us.