When you update your McAfee antivirus software on your Windows computer, one of the following error messages might occur and you face the Mcafee update issues on Windows.
Your McAfee software always reports that an update is available, even if you Check for Updates.
McAfee cannot update your software. Please check your internet.
When you update your McAfee software by clicking “Check for Updates,” nothing happens.
Your McAfee update is stuck at 0% or at a random percentage.
To resolve these McAfee update issues on your Windows, carry out the troubleshooting steps provided on this problem.
Problem 1 - McAfee cannot update your software. Please check your internet
Solution:
Step 1 - Run the McAfee Diagnose & Repair Tool
Download the McAfee Diagnose & Repair tool from the manufacturer website.
On your Windows computer, navigate to the location where the downloaded file is saved.
Double-click the saved file and proceed with the prompts.
When you run this tool, multiple windows will open. Do not close any of the windows until the process completes.
Check if the Mcafee update issues on Windows is resolved. If not, proceed with the remaining steps given below.
Step 2 - Update though an alternative internet connection
Connect the Windows computer to an alternative internet connection.
Now, update McAfee. If you think the problem is with your internet connection, contact your Internet Service Provider.
Step 3 - Set up your network connection to obtain settings automatically
Open the Administrator Command Prompt window on the computer.
Enter the ping www.google.com command line.
If the Windows computer is connected to a stable internet, you will get a quick response. If you do not get any replies, go to step 4.
If you receive replies to the ping command, perform the following instructions to change your network settings.
On your Windows desktop, navigate to the taskbar and right-click your network or Wi-Fi icon.
Choose the Network and Sharing Center option.
Select your network connection and click Properties.
Now, you have to select the Internet Protocol Version 4 (TCP/IPv4) option and click the Properties button.
Click Obtain an IP Address Automatically -> OK.
Launch Internet Options, navigate to the Connections tab, and select the LAN Settings option.
Select the Automatically detect settings checkbox.
Click the OK button and check if the Mcafee update issues on Windows has been fixed. If not, continue with the following steps.
Step 4 - Renew your IP address
Right-click the Wi-Fi icon located on the Windows taskbar.
Select the Diagnose and repair or Troubleshoot problems option.
Wait until the network troubleshooter finishes fixing the issue.
Once done, click the Close button.
Step 5 - Re-install McAfee
Uninstall the McAfee software from your computer.
Download the Pre-Install tool, double-click it, and carry out the displayed prompts.
Restart the computer and install the McAfee software.
Mostly, this will resolve the Mcafee update issues on Windows.
Problem 2 - When you try to update your McAfee software by clicking “Check for Updates,” nothing happens
Solution:
Step 1 - Run the McAfee Diagnose & Repair tool
Download and run the McAfee Diagnose & Repair tool on your Windows computer.
Wait until the tool diagnoses and repairs the issues.
Step 2 - Reinstall McAfee
Remove the McAfee software from the Windows computer.
Download and install the Pre-Install tool.
Once you restart the Windows computer, install McAfee.
Check if the Mcafee update issues on Windows is resolved.
Problem 3 - Your McAfee update is either stuck at 0% or at a random percentage
Solution:
Step 1 - Run the McAfee Diagnose & Repair tool
Visit the official McAfee website and download the McAfee Diagnose & Repair tool by clicking the Download and Run button.
Run the downloaded file to diagnose the issue.
Step 2 - Modify the McAfee update settings
Launch McAfee and navigate to the Settings menu. Click the Automatic Updates option.
Navigate to the Options section.
Click the Notify me when updates are available option.
Step 3 - Reinstall McAfee
Uninstall McAfee from the computer and install it.