K7 antivirus is a complete solution for all the viruses and other threats on your computer. It acts as real-time protection to your computer by fighting against potential malware threats. Sometimes, you may receive the application error 0x000005C after installing K7 antivirus on your Windows computer. It occurs when multiple antivirus software are enabled in the system. To fix this error, go through the steps given below.
Solution 1: Disable and re-enable K7 antivirus
Step 1:On your Windows 10 computer, right-click the K7 antivirus icon in the system tray.
Step 2:Select the Disable Product Protection option from the pop-up menu.
Step 3:To automatically re-enable the antivirus after a few minutes, open the K7 console and specify the time period to turn off the protection.
Step 4:Otherwise, restart your Windows to re-enable the antivirus.
Step 5:Now, the K7 antivirus error should be fixed.
Step 6:In case you are not able to disable the K7 antivirus, move on to the next solution.
Solution 2: Boot Windows in Safe Mode
Step 1:On your Windows 10 computer, click the Start menu and select the Power icon.
Step 2:Press and hold down the Shift key on your keyboard and click the Restart option on the desktop.
Step 3:When you see the blue screen, click the Troubleshooting tab and select Advanced options.
Step 4:Click on the See more recovery options link and select the Startup Settings tab.
Step 5:Next, click the Restart button and press 4 to enable Safe Mode.
Step 6:Now, your Windows computer will boot in Safe Mode.
Step 7:In Safe Mode, you can easily fix the K7 antivirus errors that cannot be fixed in normal mode.
Step 8:Click the Start menu at the bottom-left corner of the desktop and type ‘control’ in the search panel.
Step 9:From the search result, click to open Control Panel.
Step 10:Click the Programs and Features tab and check whether you have installed any other antivirus software on your computer. If so, remove them.
Step 11:Now, boot your computer in normal mode and open the K7 console to check if the K7 antivirus error 0x000005C has been resolved.
Solution 3: Reinstall K7 antivirus
Step 1:Go to Control Panel and click the Programs and Features tab.
Step 2:Select the K7 antivirus software and its related programs from the displayed list.
Step 3:Click Uninstall at the top to remove the K7 antivirus from your computer.
Step 4:Close the Control Panel window and restart your computer.
Step 5:Download the latest version of K7 antivirus for your system and run the installation.
Once you have done installing the K7 antivirus, run a quick scan and check if the K7 antivirus error 0x000005C reappears.
In case you are stuck in fixing the error, contact our technical experts to assist you in resolving it.