- Step 1:Ensure that you have not installed any other security program on your computer.
- Step 2:Close all the running programs on your computer.
- Step 3:Reboot your computer. Open the Norton app.
- Step 4:If the issue persists, uninstall the Norton application and reinstall it.
- Step 5:You can use the Norton Remove and Reinstall tool to remove the app.
- Step 6:Go to the official Norton website to download the tool.
- Step 7:Now, save the file to your Windows desktop. Otherwise, the file will be automatically saved to the default Downloads location.
- Step 8:Press the Ctrl + J buttons together to launch the Downloads window.
- Step 9:Now, double-click on the NRnR icon.
- Step 10:Accept the license agreement by clicking on the Agree button.
- Step 11:Select the Remove & Reinstall option once the.
- Step 12:When prompted for confirmation, click on the Remove button. Click Continue or Remove.
- Step 13:Select the Restart now option. Once the computer restarts, the Norton app will prompt for installation.
- Step 14:Reinstall the Norton application by following the on-screen instructions.
- Step 15:Once you have reinstalled it, log in to your Norton account.
- Step 16:You can now run a full system scan using Norton.
- Step 17:Continue with the scan results to remove any viruses or malware present on your computer.
- Step 18:If the issue persists, update the Windows OS to the latest version.
- Step 19:Open the Settings window and select the Windows Update tab.
- Step 20:Click Check for Updates and verify if an update is available.
- Step 21:If you find an update, install it by following the on-screen instructions to fix problems with opening Norton for windows.
- Step 22:Once the update is complete, you can start Norton.