How To Solve Cisco Anyconnect Keeps Reconnecting?

How to Solve Cisco Anyconnect Keeps Reconnecting

Cisco offers a fast, reliable, segregated, and easy-to-use VPN service called AnyConnect. It is a web-based VPN client that can be accessed even without a user configuration. This highly secured VPN can be accessed from any device, in any location, and at any time. Configuring the Cisco AnyConnect VPN service is a simple and easy task to perform. However, there are some issues encountered by the users. The below section explains how to fix Cisco AnyConnect keeps reconnecting issue.

How to Solve Cisco Anyconnect Keeps Reconnecting

Basically, a VPN disconnects and reconnects when there is a network problem. It also happens when the VPN endpoints are not configured correctly.

Resolving the network issue

As the first step of resolving the “Cisco AnyConnect VPN keeps reconnecting” issue, check whether there is a problem with your network connection or not. If yes, resolve the issue and then use the VPN connection.

cisco anyconnect VPN endpoint issue

Similarly, check if the Cisco VPN endpoint settings are configured correctly. If not, configure them correctly to fix the issue.

Disabling the firewall application

If you’re using a firewall application on your computer or device, disable it and then try using the Cisco AnyConnect VPN service. In case you can’t disable the application temporarily, configure the firewall settings to allow accessing the Cisco VPN service.

Reasons for Cisco AnyConnect keeps reconnecting:

  • Step 1:DTLS is blocked
  • Step 2:Use of a non-default DTLS port

Allowing “DTLS”

When DTLS is disabled and fails over to TLS, the MTU value is adjusted to the TLS MTU value. In this case, create a separate tunnel for TLS to stop the visible transition between DTLS and TLS. You can also allow fragmentation and set the Maximum Segment Size to 1460 to fix this issue.Contact our trained technical experts by clicking the Call button provided on this page to learn more about fixing the Cisco Anyconnect Keeps Reconnecting problem.