Bitdefender Error Code 1009

Bitdefender Error Code 1009

The Bitdefender error code 1009 is one of the common errors encountered by most people while trying to install the Bitdefender VPN application on their computers. If you’re also encountering the same error, then you have reached the right page to fix it. The below section explains all the possible ways to resolve the Bitdefender error code 1009.

Basic Solutions To Fix VPN Error Code 1009

In most cases, this error code occurs due to a poor Internet connection. So as soon as this error code is displayed on the screen, check whether your computer is connected to the Internet. If not, connect it to the Internet and then check whether the error code 1009 is cleared. Make sure that the third-party security software installed on your computer or your router’s built-in firewall is not blocking the Bitdefender VPN application from being installed.  Similarly, check whether any other VPN/Proxy server is running on your computer. If yes, disable that particular server and then try to install Bitdefender on your computer. If the Bitdefender error code 1009 occurs while using a public network, then try to connect your computer to a private network or contact the network provider to modify the firewall settings. Make sure that the ports that you use for the VPN connection are not closed. 

Advanced Solutions To Fix Error Code 1009 On Windows

Solution 1: Restart your computer 

  • Step 1:If the basic solutions don’t resolve the Bitdefender VPN error, restart your Windows computer.
  • Step 2:For this, click on the Start menu.
  • Step 3:Select the Restart option.
  • Step 4:After your computer restarts, try to install the Bitdefender VPN application on your computer.
  • Step 5:If the error 1009 persists, perform the next solution given below.

Solution 2: Enable the VPN adapter

  • Step 1:If the Bitdefender application’s VPN adapter is disabled on your computer, there is a chance for this error to occur.
  • Step 2:Open the Network Connections window.
  • Step 3:Locate your VPN adapter and right-click on it.
  • Step 4:Click on the Enable option.
  • Network Connections window
  • Step 5:Now, go to the Device Manager window.
  • Step 6:Click the down arrow beside the Network adapters option.
  • Step 7:Locate, highlight, and right-click on your VPN adapter.
  • Step 8:Click Enable device. 
  • device Manager window
  • Step 9:Now, exit from the Device Manager window.
  • Step 10:Try to install the Bitdefender VPN application on your Windows computer.
  • Step 11:If the Bitdefender error code 1009 persists, then perform the next solution.

Solution 3: Change your Internet’s DNS

  • Step 1:In the Network Connections window, select your network adapter and double-click on it.
  • Step 2:Select the Properties option.
  • Network Connections window
  • Step 3:In the Properties dialog box, click on the Networking tab and select the Internet Protocol Version 4 (TCP/IPv4) option.
  • Step 4:Click Properties.
  • ethernet properties window
  • Step 5:Select “Use the following DNS...” and enter the preferred and alternate DNS server addresses in the given fields.
  • Step 6:Click on the OK button.

Solution 4: Reinstall Bitdefender

  • Step 1:If the above solutions don’t resolve the Bitdefender error code 1009, then reinstall the Bitdefender VPN application on your computer. To do so, follow the below instructions.
  • Step 2:(Note: In the below section, we have given the steps for the Windows 10 OS)
  • Step 3:Go to the Apps section.
  • Step 4:Select the Bitdefender VPN application and right-click on it.
  • Step 5:Choose the Uninstall option and click Yes.
  • Step 6:Restart your computer if prompted.
  • Step 7:After your Windows 10 computer restarts, go to the Bitdefender application’s official support page and download the Bitdefender VPN application setup file.
  • Step 8:Now, try to install the Bitdefender VPN application on your computer. 
  • Step 9:If the Bitdefender error code 1009 persists, then contact us to get remote assistance in resolving it.