How To Fix Bitdefender Antivirus Error 1627?

How To Fix Bitdefender Antivirus Error 1627

Bitdefender Antivirus is one of the certified software in protecting devices from known and unknown malware threats. If you are getting the Bitdefender Antivirus error 1627, then the patch management scan must have failed. Sometimes, Bitdefender might fail with this error code even after deploying patch management. But you can quickly fix the error using the troubleshooting steps given below.

Solution 1: Export certificates

  • Step 1:On your Windows computer, launch the Run command box by pressing Windows + R.
  • Step 2:Type ‘certlm.msc’ in the Run dialog box and click OK.
  • Export Certificates
  • Step 3:If you are using an older Windows version, type ‘mmc.exe’ in the Run dialog box and click OK.
  • Export Certificates
  • Step 4:Next, click the File tab and select the Add/Remove Snap-in option from the drop-down list.
  • Export Certificates
  • Step 5:In the Available snap-ins section, choose Certificates and click the Add button.
  • Export Certificates
  • Step 6:In the Certificate snap-in window, select the Computer account option and click Next.
  • Step 7:In the This snap-in will always manage: section, select the Local computer (the computer this console is running on) option and click Finish.
  • Export Certificates
  • Step 8:Next, locate the following certificates and give a right-click on each to select All Tasks > Export.
  • Step 9: DigiCert Assured ID Root CA
  • Step 10: DigiCert SHA2 Assured ID Code Signing CA
  • Step 11:Once you have exported the certificates, copy them to the program where the Patch Scan task is failing.
  • Export Certificates
  • Step 12:Right-click the Trusted Root Certification Authorities folder and select the All Tasks option followed by Import.
  • Export Certificates
  • Step 13:Alternatively, you can import certificates using Command Prompt.
  • Step 14:Reproduce the error and check if your Bitdefender Antivirus prompts the error 1627 again.

If the problem remains unsolved, try to execute the next solution.

Solution 2: Reinstall Bitdefender antivirus

  • Step 1: On your Windows computer, open the Control Panel.
  • Step 2: Click the Programs tab followed by Programs and Features.
  • Step 3: On the Uninstall or change a program screen, locate and select the Bitdefender antivirus program from the available list.
  • Step 4: Click the Uninstall button next to Organize.
  • Reinstall Bitdefender antivirus
  • Step 5: If prompted, click Uninstall to confirm your action.
  • Step 6: Once you have removed the antivirus program, restart your computer.
  • Step 7: Get the recent Bitdefender Antivirus from the official site and run the installation process.
  • Step 8: Make sure to activate your program using the correct license key.
  • Step 9: Try to scan your computer files and check if the problem is resolved.

If the Bitdefender Antivirus error code 1627 reappears, contact our technical experts for assistance in resolving it.