Bitdefender is a leading antivirus program that protects your device from spyware, malware, virus, and cyber threats. Updating the Bitdefender software is necessary to safeguard your device from new cyber threats and potential malware. But sometimes, you may end up getting update errors if the Internet connection is not stable on your computer. Among those update errors, there are chances of getting the error 1002 when there is a temporary issue with the Internet connection. If you face this error, you can resolve it quickly with simple troubleshooting steps. Keep reading the instructions given below to fix the Bitdefender error 1002 on your Windows computer.
Causes of Bitdefender error 1002:
Step 1: Corrupted registry
Step 2: Incomplete installation
Step 3: Malware-infected files
Step 4: Internet connection issue
Solution 1: Update Bitdefender Offline
This solution will be pretty helpful when you are dealing with the Internet connection issue on your computer.
Step 1: First, download the Bitdefender offline installer from the official Bitdefender site and save it to your computer.
Step 2: Next, double-click the downloaded file to start the setup wizard.
Step 3: Click Next to begin the installation.
Step 1: Agree to the EULA by selecting the I accept option.
Step 2: Click Next and select Install to start installing the latest version of Bitdefender on your computer.
Step 3: Once you are done installing the Bitdefender antivirus, click the Finish button to close the setup wizard.
Solution 2: Reinstall Bitdefender
This solution is recommended when no troubleshooting step fixes the Bitdefender error 1002.
Step 1: To begin with, open Control Panel.
Step 2: Click the Uninstall a program link below Programs.
Step 3: Select the Bitdefender program from the displayed list.
Step 4: Click the Uninstall button next to Organize.
Step 1: Carry out the instructions in the pop-up dialog box and complete removing the Bitdefender program from your computer.
Step 2: Next, restart your computer and open the default browser.
Step 3: Go to the official Bitdefender site and get the latest Bitdefender antivirus software for your Windows computer.
Step 4: Run the downloaded file and carry out the instructions in the setup wizard to complete the installation.
Step 5: Perform a quick scan and check if your computer is free from virus threats.
You have now seen how to fix the Bitdefender error 1002 on your Windows computer. check solution for another bitdefender error 1008