Avg Issues With Windows 8.1

Avg Issues With Windows 8.1

The AVG antivirus program helps to protect your PC from viruses, spyware, ransomware, and other malicious threats. If you cannot update or re-install the AVG product on your Windows 8.1 computer, proceed with the following troubleshooting steps.

Uninstall the AVG product using the AVG Clear tool

Step 1

  • Step 1:Download the setup file of the AVG Clear tool from the official AVG website.
  • Step 2:By default, the downloaded setup file will be saved in the Downloads folder.

Step 2

  • Step 1:Navigate to the computer’s Downloads folder.
  • Step 2:Search for the avgclear.exe setup file, right-click it, and select the Run as administrator option.

Step 3

  • Step 1:If prompted for permission, select the Yes option in the User Account Control dialog box.
  • Step 2:If prompted for Windows restart, click No.

Step 4

  • Step 1:When the ‘Welcome to AVG Uninstall Tool’ message appears, check if the installation program, installation data directory, AVG version are correct.
  • Step 2:Click Uninstall -> Restart computer.
  • Step 3:This will completely remove the AVG product.
  • Step 4:Restart your Windows 8.1 computer.

Removing other antivirus programs

  • Step 1:If you have installed some other third-party antivirus program, uninstall it from the Windows 8.1 computer.

Re-installing the AVG product on Windows 8.1

Step 1

  • Step 1:Locate the ‘avg_antivirus_free_setup.exe’ file, right-click it, and choose Run as administrator.
  • Step 2:If you see the User Account Control prompt box for permission, click Yes.

Step 2

  • Step 1:The default setup language is English. If needed, you can click it and set your desired language.
  • Step 2:To make any changes to the default AVG setup, click the Customize link.
  • Step 3:Start the installation by selecting the Install option.

Step 3

  • Step 1:Wait until you see the You’re protected message.
  • Step 2:Click Continue to complete the AVG installation.

If you have any queries about resolving the AVG issues, click the Call button to contact our technical experts.